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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Stanley

November 14, 2025

5  out of  5
rating by James Stanley
"I was a little hesitant to switch insurance companies due to past experiences, but I just couldn’t put up with my old insurer any longer. I saw that Alec Garza had some really good reviews so I gave his office a call. Everyone I spoke with was professional and friendly, especially Cameron my new agent. Cameron took the time to understand why I was looking to change, and wrote me up a quote for an auto/home bundle. During the call he was very good at sparking a conversation and making the process feel more personal. In the end Cameron not only saved me roughly $2.5k a year, he did it while improving my coverage, lowering my auto deductible, AND adding a liability umbrella 🤯. Even with the upsells I at no point felt pressured! Can’t recommend this office enough!"
We responded:
"Man, this is refreshing to hear. Thank you for giving our office an opportunity! Cam has been doing this for years now and it shows. We want to carry this same expectation as long as we are taking care of you James! -Alec Garza"
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Devin Brown

November 12, 2025

5  out of  5
rating by Devin Brown
"Kaylyn was Very helpful and good prices"
We responded:
"Glad to hear Kaylyn was able to help you Devin! -Alec Garza"
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Gabby Holland

November 10, 2025

5  out of  5
rating by Gabby Holland
"Cameron was extremely helpful!! Quick and easy process!"
We responded:
"Awesome to hear you and Cam were able to get things done simply and efficiently, thanks for letting us take care of your insurance needs! -Alec Garza"
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Dakota Bloch

November 9, 2025

5  out of  5
rating by Dakota Bloch
"Kaylyn was fantastic and very helpful in getting me set up with car insurance in Michigan and a homeowners insurance quote. Her friendly demeanor and deep level of knowledge made my feel at ease when navigating a new state's insurance requirements. Highly recommend Kaylyn and this team!"
We responded:
"This is awesome to hear. Moving from another state is overwhelming enough, as is. I am glad Kaylyn made this a seemless process.Thank you for this awesome feedback Dakota and welcome to Michigan! -Alec Garza"
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Darren Gage

November 6, 2025

5  out of  5
rating by Darren Gage
"Kaylyn was very helpful and professional saved me about 600 a year on car insurance and had gotten renters insurance on my policy as well way better company compared to most of the others"
We responded:
"Love to hear this Darren. Please let us know how else Kaylyn and our team can help you in the future! -Alec Garza"
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che swanson

November 5, 2025

5  out of  5
rating by che swanson
"I received a lower rate including 2 vehicles and renters insurance"
We responded:
"Che, we're pleased to hear that you received a lower rate for your two autos and renters insurance! Providing you with cost-effective options is a top priority for our team. Thank you for choosing our office for your insurance needs. We're here for you whenever you need assistance! - Alec Garza - State Farm Insurance Agent, Lansing, MI"
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David Laskowski

November 4, 2025

5  out of  5
rating by David Laskowski
"The office is always there to help and answer all your questions for insurance needs thank you"
We responded:
"Thanks for trusting us and providing this feedback David! -Alec Garza"
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Benjamin Edsenga-earley

November 4, 2025

5  out of  5
rating by Benjamin Edsenga-earley
"Thank you Cameron for getting me all set up and helping me save a bunch thank you guys have a blessed day"
We responded:
"Happy Cam was able save you a good chunk of money Ben! -Alec Garza"
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Jessica Bassett

November 4, 2025

5  out of  5
rating by Jessica Bassett
"Cameron was very helpful and got me the information I needed immediately! Also, when my car broke down a while ago, roadside assistance was very nice to have!"
We responded:
"I am so glad to hear you are getting prompt service when you need it. Please let us know how else we can help you in the future! -Alec Garza"
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Shalica Richards

November 4, 2025

5  out of  5
rating by Shalica Richards
"He's was very insightful, helpful and patient with me . I'm a first time insurer, he made sure I understood and knew everything before we proceeded to the next step. Highly recommend 10/10"
We responded:
"I am so glad we were able to make your first insurance policy simple and understandable. Please let us know how else we can help you in the future! -Alec Garza"
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Anastasia Escamilla

November 3, 2025

5  out of  5
rating by Anastasia Escamilla
"Cameron was incredibly helpful and responsive. He made the process of switching over super simple and stress-free! Plus he saved me a ton of money compared to my previous provider. Couldn’t recommend him enough😊"
We responded:
"This is awesome to hear Anastacia! That is the best case scenario, a simple experience, savings, and a responsive office. We will keep that expectation as long as you are with our team! -Alec Garza Happy we were able to help and we are a call away for whatever you need in the future, Cam and our team will "
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Cameron Sehon

October 28, 2025

5  out of  5
rating by Cameron Sehon
"Awesome customer support very helpful 👍"
We responded:
"Thanks for the feedback Cameron, glad we were able to help you! -Alec Garza"
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Jarrod Keasey

October 27, 2025

5  out of  5
rating by Jarrod Keasey
"Was very nice and super helpful"
We responded:
"Glad our team was able to help you out Jarrod! -Alec Garza"
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Jasmine Chappell

October 13, 2025

5  out of  5
rating by Jasmine Chappell
"Tommy was amazing!!!!! He got me the insurance package that best suits me and my family. I would highly recommend"
We responded:
"I am so glad to hear Tommy was able set up a plan that fit your families needs comfortably! Please let us know how else we can help you along the way! -Alec Garza"
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Jeffery Marlow

September 25, 2025

5  out of  5
rating by Jeffery Marlow
"These guys are professionals and are always willing to help no matter the problem, recently Kaylyn was able to drop my insurance by $56/month! Every penny counts"
We responded:
"Awesome to hear Jeff, we want you to have the best value and coverage combo we can get you!"
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Lisa Wilkes

September 25, 2025

5  out of  5
rating by Lisa Wilkes
"Very knowledgeable and just a Great group of people."
We responded:
"We appreciate you AND your feedback Lisa! Let us know how else we can help!"
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Clark Fluegel

September 24, 2025

5  out of  5
rating by Clark Fluegel
"Kaylyn was beyond knowledgeable, polite and professional. She made the whole life insurance process as easy as possible!"
We responded:
"Congrats on protecting your family Clark! I am happy to hear Kaylyn was able to make the process easy for you. Please let us know how else we can help you! -Alec Garza"
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Barbara White

September 24, 2025

5  out of  5
rating by Barbara White
"From the initiation of my service for home and auto policies, Cameron was professional, polite, and very accommodating. He handled everything with ease and made my life a lot simpler AND saved me money on my policies. I highly recommend Cameron and the team at State Farm."
We responded:
"Thank you so much for this feedback Barbara! Making things easy along with saving money is an excellent combo. Thank you for recommending Cameron and our team! -Alec Garza "
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Judy Garner

September 24, 2025

5  out of  5
rating by Judy Garner
"Cameron was on it! Saved me $ in the matter of minutes. Looking forward to having an agent that cares about me (the customer)!"
We responded:
"So glad Cam was able to help you so swiftly! I'm so glad that you felt our true intentions, we will take great care of you as long as you need us too! -Alec Garza"
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Eric Verbeke

September 23, 2025

5  out of  5
rating by Eric Verbeke
"My thinking was to stick with my insurance because longevity would keep prices low. Two years ago I was proven wrong in the best way possible. After switching insurance, first time in 15 years, to State Farm I was introduced to Cameron. This gentleman is an asset to his office and the entire company of State Farm. During one of our first conversations Cameron gave me his cell phone number and told me to reach out any time. I didnt think much about it at the time. Over the past two years my wife and I have had to rely on Roadside Assistance more times than we would have liked. Each one of those instances had a better turnout than we could have predicted. Now back to that cell phone number. My truck needed serious work after our last mechanical issue. In order to save money for parts I wanted to move my truck into storage. I sent Cameron a text at 8pm and the next morning the status had been updated and Cameron responded, asking if there was anything else needed. Keep in mind I had not text him in months. Imagine that, you want to make a change to your policy, no 800 numbers, no hold time, not even having to talk to another person: just a text message that took less time than finding my phone to send it 😉. All of this, and our policy, covering two vehicles, is still 30% less than what we were paying before the switch! Way to go Cameron. Thank you for your dedication and follow through. Alec, Sir, I'd hold on to him! Thanks again State Farm team."
We responded:
"Eric, this review hit home for our team! It is important that your experience with us is great in every aspect. This is our goal with each and every one of our customers. I am so glad to hear Cameron was able to deliver on all levels. Let us know how else we can help you along the way! -Alec Garza"
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Maggs

August 26, 2025

5  out of  5
rating by Maggs
"I was assisted on the phone by Tommy, who answered all my questions and took the time to ensure I understood my policy. He patiently, and professionally explained items for me. I felt I had his full attention and was not rushed. Thank you Tommy/State Farm."
We responded:
"I am so glad to hear Tommy was able to be patient and thorough with you! Professional service is our expectation and we appreciate you choosing us to take care of you auto and renters insurance policies. -Alec Garza"
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Jacquez Gray

August 25, 2025

5  out of  5
rating by Jacquez Gray
"Kaylyn was literally THE BEST! After a stressful experience with my previous insurance CO., Kaylyn made the transition to State Farm easy and chill. Listen call her now!"
We responded:
"Hey Jacquez! Kaylyn is awesome at making these type of transitions seamless. Please let us know how else we can help you! -Alec Garza"
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Shawnette Husband

August 25, 2025

5  out of  5
rating by Shawnette Husband
"State Farm - Alec Garza: Thank you for your professionalism, kindness and courtesy that I receive from your company when I called August 25, 2025. Shawnette Husband"
We responded:
"Thank you so much for the feedback Shawnette! We strive for kindness and professionalism on every call. Please let us know how else the team and I can help you. -Alec Garza"
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Bri Stoner

August 15, 2025

5  out of  5
rating by Bri Stoner
"Alec made setting up my MI car insurance way too easy— and likely, way too fun. He’s witty, sharp, and genuinely enjoyable to talk to. He answered all of my questions, and then some! Kaylin deserves props for the super speedy callbacks. The process was effortless — highly recommend this dream team."
We responded:
"Bri, thank you SO much for the FANTASTIC REVIEW! You were equally as awesome to work with. I'll be sure to pass your shoutout to Kaylin as well. I look forward to working with you over the years! -Alec Garza"
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c c

August 6, 2025

5  out of  5
rating by c c
"I've been trying to get coverage for almost two months with multiple agents. It's been very frustrating and worrisome...until I found Kaylyn. She secured coverage for our rental within an hour! Even better, the price was less than half of what I was previously quoted. She was helpful, knowledgeable, patient and cheerful. I could not have asked for more. Thank you, Kaylyn!!!"
We responded:
"This is awesome to hear! We are so glad Kaylyn was able to help you in such a major way."